Contact us
Got a question about a plan, an install, or an order? Email us. A real person reads every message — no automated phone tree to fight through first.
Faster in the app
Already have the eSIM installed? Use in-app support instead — it tags your plan details onto the message automatically, skipping a round of back-and-forth, and works wherever the trip has taken you.
Download the app →Response time
Expect a reply inside one business day — often within a few hours if it lands during European office hours.
Company
BILPP OÜTallinn, Estonia
BILPP OÜ, registered in Estonia, runs Europe eSIM. Press and partnership emails can go to the same address as everything else.